How It Works

What Is DSAR.ai

DSAR.ai is a powerful digital tool that utilises artificial intelligence and machine learning to process Data Subject Access Requests (SAR) efficiently, accurately, and securely. The application automates the laborious process of searching, sorting, redacting, and reporting data to fulfil SAR requests. DSAR.ai has been designed to reduce the high-risk, high-effort pain points associated with SAR processing, making it a reliable and cost-effective solution for organisations.

The software maintains comprehensive audit and decision logs, ensures data security with encryption, and creates a unique instance for each customer, making it a safe and secure option.
DSAR.ai can handle millions of processing actions per SAR, taking into account various complexities, and reducing the need for responsible and accountable people.
Overall, DSAR.ai is an innovative, secure, and efficient tool that can significantly reduce the risks and costs associated with SAR processing, while ensuring that your organisation remains fully compliant with data protection laws.

How Does DSAR.ai Work?

About the Product – DSAR.ai

Search

To begin your Data Subject Access Request simply load files into DSAR.ai and the Application will process them for you. DSAR.ai will create a comprehensive list identifying and cataloguing each file. This saves you and your team valuable time by accurately automating an otherwise potentially labour intensive task.

Load Data and let DSAR.ai process them for you | DSAR.ai

Input the Data Subject’s details | DSAR.ai

Sort

Input the Data Subject’s details and DSAR.ai will process all the files. It will identify:

Those that should be shared with the Data Subject
Those that should not be shared with the Data Subject
Those that need to be checked by you before sharing with the Data Subject.

Redact

DSAR.ai will process every document identified for sharing with the Data Subject and redact personal data belonging to anyone else. This ensures you are fulfilling your duty under a DSAR request while also remaining compliant with confidentiality where other data should not be shared.

Readact Data | Remaing compliant to maintain confidentiality | DSAR.ai

Readacted PDF reports | DSAR.ai

Report

DSAR.ai will create a redacted PDF. This will contain all content identified for sharing with the Data Subject to fulfil the SAR. You then simply check the final content, make any changes you may require and send to the Data Subject by email or post. The SAR is now complete. You’ll also get an audit document stating how the process was undertaken, and how documents were categorised, reducing the risk of fines and reputational damage possible from mishandled DSARs.

File Format Support

The DSAR.ai application explicitly supports the following file formats and can be directly interpreted as part of the data import phases. Keeping the files in their original format allows the application to extract more insight into each file.

For Example: Importing raw MSG or EML email files allows the application to extract the associated metadata to understand exact recipients or dates and times.

Where a file type does not exist, we have a simple solution! We will consume it and assess the data as long as it can be translated into PDF.

Please Note: DSAR.ai does not currently have the capabilities to process the following (but they are on our roadmap)

File Type	File Type
Audio Files	.mp3, .wav
Video Files	.mp4, .avi, .mov
Faces	Identification for Redaction
Signatures	Identification for Redaction

File Type	File Type
Email Messages	.msg,.eml
PDF Files	.pdf
Microsoft Word	.doc, .docx
Microsoft PowerPoint	.ppt, .pptx
Document Files (Generic)	.rtf
Open Document Files	.Odf
LibreOffice, Apache OpenOffice	.Ods
OpenDocument Text	.Odt
Raw Text files	.txt
Image Files	.jpg, .jpeg, .png, .bmp, .gif
Website and HTML files	.html, .htm

About The Managed Services

Fully Managed

Our fully managed DSAR service leverages our advanced software tool to automate and streamline the entire Data Subject Access Request process on behalf of your organization. We take care of everything from receiving and verifying requests to collecting, reviewing, and securely delivering the required data to the data subject. Our service includes automated redaction of personal information, ensuring that all third-party data and sensitive details are fully protected before any information is shared.

Self-Managed

Our self-managed DSAR service provides your organization with full access to our powerful DSAR software tool through a flexible SaaS model. Designed for organizations that prefer to manage the Data Subject Access Request process in-house, our tool automates the complex task of redacting personal information from documents, enabling you to handle requests efficiently and with confidence. With our software, you can easily collect, review, and prepare data for secure delivery, all while ensuring compliance with GDPR requirements

‘How Does DSAR.ai Help?

Simple SAR steps ensure the correct intervention, in the right place at the right time.

Doesn’t rely on complex backend or IT works.

Doesn’t interfere with Data Subject interactions.

Reduce the real high Risk / High effort pain points.

Increase speed of processing – taking from days to hours.

Maintains Audit & Decisions Logs.

Reduces the need for responsible and accountable people.

Ensure repeatability and consistency, provides a robust and defensible output.

Reduce the overall costs of processing SARs.

80%

Faster than traditional manual methods

60%

Reduction in DSAR related costs

95%

Accuracy in redacting personal data

70%

Reduction in human errors while processing DSARs

How It Works

Our customer support team is here to assist you with any questions or concerns. We aim to provide the best experience and are dedicated to resolving any issues you may have.